Our clients have told us that we go above and beyond what they expect from a Realtor. We don't measure our success by the number of transactions we close or the amount of money we make. We measure it by how many people we have helped and if we delivered beyond their expectations.
Here is what they have said
"As soon as we had finished interviewing agents it was clear that Robert and Michael were going to be the right team for us. We were thrilled to learn that they stage their listings for free, which makes all the difference for successful marketing, showing, and getting the highest sale price. We were extremely impressed with their hands-on approach, quick responses to all questions and concerns, and professional yet down to earth and personable work style. We had a very ambitious timeline but Robert, Michael and their team literally helped us with the heavy lifting on the front end and we got the house prepped and listed in record time. We were delighted to get a cash offer in the first week and we were pleased with the sale price. They even went above and beyond to help us clear up a minor snafu with the home security equipment after we had already left the state. These guys are the real deal, they really knew our neighborhood and we would highly recommend working with them."
-Rachel Brumitt, Dallas
“Robert gave us recommendations to help us sell our condominium. He suggested we de-clutter and helped with staging, loaning us a comforter set for the guest room and other small items. The condominium then looked more spacious. Robert also recommended someone to texture the master bathroom walls and paint them. We found our new home with Robert’s help. He told us about the neighborhood and warned us about the foundation issues in the area. Robert insisted we get a leak test which resulted in the discovery of a sewer line leak. Then he contacted plumbers for quotes to fix it. I would recommend Robert because he did a good job for us. We feel he did things other agents probably would not.”
-David Emmons, Dallas
“I would never use another realtor other than Robert. He completely went out of his way to stage our house and gave me ideas for making it look better. Every idea helped me get a better sale price on the home. Also, all the little things I would think of that needed to be done, Robert has taken care of – things other Realtors wouldn’t think to do. He recommended vendors to me – the insurance people, the home warranty people; he helped us find every single vendor. Robert even checked in on me every day. Every single day, I got an email or a phone call from him. Robert treated me more like a friend than a client.”
-Jeremy Barnes, Dallas
“Robert is so oriented to what it takes to sell a house. He made several suggestions about staging and making changes to the house. I needed some updating in the kitchen, but I didn't’t want to do that at first. We had the house on the market for six months. In that time we had 4 or 5 showings. I took it off the market, and then I did the updating. Granite counter tops made a big, big difference. The fireplace needed repair, and we had to re-tie the bathroom floor. Robert had contractors, and he gave me references. He took me to a warehouse that sold tile, and he helped me load it up and take it to the home. For all the work that was done, the cost was very reasonable. Robert helped me move a lot of things around in the home and even lent me some furniture that was his own. When we put it back on the market, we had three offers in two weeks. If I handn't’t had him, I don’t know what I would have done. He was far superior to other Realtors I’i've used.”
-Mac Fisher, Now In Tennessee
“Robert was so great. He’s the reason we have our absolute dream condo. Robert was our third agent. With the first one, when we emailed him, it took over a week for him to respond, and then he did'nt’t even answer our questions. So we emailed him again, and he didn't’t respond. Another one was very unprofessional in her emails, but we went with her anyway. She was very unorganized and could'nt’t talk about the neighborhoods. She wansn't’t very knowledgeable. With Robert, we got an email response right away. He sat down and explained each and every neighborhood and which ones would be good for us. It was night and day. Robert did things for us without even asking. He volunteered to go look at places right away even before meeting us.
We wanted a two-bedroom condo with a yard. We narrowed it down to two condo complexes but there was nothing available. Robert wrote letters, and hand-delivered them, to every person asking if they would be interested in selling. And he did all this before he ever met us in person. We lucked out. There was one two-bedroom with a yard. We asked our lender for a 21-day close. A week before, they said there was no way. It was a mess. Robert called them non-stop to make sure we could close on time. I don’t know how he does it. I would recommend him in a heartbeat.”
-Jessica Wulke, Dallas